Resume

Summary

Senior UX and product designer with 7+ years in EdTech and SaaS, focused on complex data products and the users who rely on them. A decade in data journalism built instincts around clear, concise visual communication and decision-making under pressure. Experienced leading design from discovery through delivery, managing designers, and collaborating across product, engineering, and customer experience teams.

Contact

LinkedIn
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Work Experience

Openfield

UX Design Lead

January 2022 – present

  • Lead UX design for enterprise clients across EdTech and SaaS, guiding projects from discovery and user research through implementation and post-release measurement.
  • Drove a 42% reduction in per-capita help searches and a 33% drop in total support volume for a key client through targeted redesign of high-traffic teacher workflows.
  • Contributed to a 90% student activity completion rate (up from 50%) following a UX overhaul of an AI-powered learning product; the redesigned experience earned a +78 student NPS score.
  • Manage a small team of designers, coordinating assignments, timelines, budget, and workloads across concurrent projects.
  • Mentor associate-level designers, focusing on skill development and guiding them toward achieving personal and professional goals.

UX Designer

September 2019 – January 2022

  • Produced wireframes, interaction flows, prototypes, and high-resolution UI across multiple concurrent client engagements, from initial sketches through design handoff.
  • Participated in moderated usability testing and iterated on designs based on research findings and stakeholder feedback.

Chicago Tribune

Data Visualization Designer

March 2012 – September 2019

  • Designed and developed interactive data visualizations, charts, maps, and editorial graphics for web and print, emphasizing clean, clear, and purposeful communication.
  • Analyzed data to surface story opportunities and translated findings into engaging visual narratives for a large national readership.

The Florida Times-Union, Jacksonville.com

Graphic Artist

May 2009 – March 2012

  • Designed charts, maps, and other graphics for the web and printed newspaper.

Skills

Design: user experience design, interaction design, information architecture, design systems, data visualization, prototyping, wireframing, accessibility, typography.

Research: user research, usability testing, moderated and unmoderated testing.

Collaboration & Facilitation: stakeholder facilitation and workshop design, cross-functional collaboration with product, engineering, and customer experience teams, design critique and peer review, client communication and presentation, project coordination and timeline management.

Tools: Design tools such as Figma, Sketch, Adobe Illustrator, and Photoshop. AI tools such as Claude Code, ChatGPT, Figma Make, and Lovable.

Technical: HTML, CSS, JavaScript, Git, web content management systems.

Education

Ball State University

Muncie, Indiana

B.A., Journalism, 2009